WebbCredit on a closed account. We’ve put in place guaranteed standards to make sure you quickly get final bills and money owed after closing an account. Suppliers have: six … WebbRingfencing of Customer Credit Balances We continue to believe that it is in consumers’ best interests that individual suppliers are required to ringfence their Customer Credit Balances (CCBs) in certain circumstances. • We propose to use these powers when in specific circumstances and would direct the supplier
Ofgem announces measures aimed at protecting money of energy …
Webb14 sep. 2024 · The regulator, Ofgem, will appoint new suppliers to take on the households and companies left stranded by the latest market failures through a “safety-net” process which protects customers... Webb25 nov. 2024 · Ofgem’s chief executive, Jonathan Brearley, has previously said some energy firms use customers’ credit balances “like an interest-free company credit card”. basketball asia cup
Ofgem unveils new energy rules but ‘fails to protect’ customer …
Webb17 feb. 2024 · Protecting customers credit balances is just one measure in a package of reforms Centrica is calling on Ofgem to make to ensure there is a stronger regulatory … Webb18 mars 2024 · If the proposals go ahead, customers would receive automatic refunds to stop surplus credit balances growing for more than a year. The regulator estimates … Webb12 apr. 2024 · He said it was not surprising for people to have "substantial" credit balances because of changes to energy ... Analysts at Cornwall Insight think Ofgem's … basketball asian cup 2022